Taking our local business worldwide!
We recently took on an exciting opportunity of doing a whole office refit for a high end client in New York. As you know we are a family run business located in Essex and although we have worked for clients far and wide, our business has never made it worldwide!
Both Brad and I (Ben) were strongly involved from the beginning, from planning the layout, finding and ordering the best quality furniture to overseeing the install over in the big apple. Our client was working towards a specific time frame and budget, so it was crucial for the management of the project to run smoothly. Our client stated that they wanted the highest of quality furniture, fit for purpose but something similar to the UK market, so already this project began with its challenges. We contacted our manufacturer in Lithuania whom we already have a close relationship with here in the UK and worked tirelessly to arrange the shipment of the goods out to the US for a specific date.
We made sure that our client had tracking of the shipment from manufacture to delivery over in the US. It was of most importance that every detail of the project was accessible for our client for consistent re assurance. In total our installation team fitted 91 desks over 2 floors including desk screens and seating. Due to our close relationship with our client who is the head of facilities, we were able to understand all of their specific needs from previous projects we have completed for them. As well as a lot of hard work, we also managed to enjoy some leisurely time exploring New York and what is has to offer.
Overall the project was a complete success and has given us the drive to work towards more worldwide opportunities.